Proof of delivery software for trusted handovers

proof of delivery (2)

 

Proof of delivery in Zoopit makes every handover clear and documented. By capturing signatures, photos and status directly from the driver application, proof of delivery gives customers, support teams and managers a reliable record of what actually happened at each stop.

Proof of delivery that builds trust in every delivery

It is that final step that confirms a delivery or service visit was completed as planned. The points below explain what proof of delivery is in Zoopit, what it captures and why it matters for your operation.

Records the moment a delivery or service job is completed. Drivers confirm completion in the mobile application and capture signatures, photos and notes, creating a clear digital record for each job.

Collects the details that matter most for customers and your team. This includes the name of the receiver, signature, images of the goods, comments about issues and the exact completion time.

Without it, it is difficult to resolve questions about missing or damaged goods. Proof of delivery in Zoopit replaces uncertain memories with documented facts so support teams can handle cases quickly and fairly.

Key benefits of proof of delivery

Fewer disputes and complaints

Clear proof of order fulfillment records make it easier to show what was delivered, when and how it arrived and who received it.

Faster handling of customer questions

Support teams can open a job in Zoopit and see photos, signatures and notes, so they can give precise answers without long investigations.

Better protection for drivers and the company

Drivers know that their work is documented and managers have a reliable record if something is questioned later.

Stronger customer confidence

Customers see that every delivery is handled in a professional and traceable way, which builds long term trust.

Clear picture of fleet capacity

Proof of order fulfillment information can be used in reports to show completion rates, reasons for issues and patterns in feedback.

More consistent delivery quality

When proof of delivery is a natural part of every job, teams follow the same standard process and quality improves.

Proof of delivery for your logistics operations

Retail and home delivery

Shows that items reached the correct customer or pick up point and documents the state of the goods on arrival.

Parcel and courier networks

Records who received each shipment, which helps networks handle high volumes with fewer disputes.

Food and grocery logistics

Includes photos and comments that confirm goods were delivered within time and in good condition.

Service and maintenance providers

Documents completed visits, work performed and any follow up notes, which is useful for both customers and internal records.

Distributors and wholesalers

Helps manage deliveries to stores and professional customers by providing a clear record for each order.

Operations with strict service agreements

Supports service commitments by showing that agreed tasks were carried out at the correct time and place.

a orange pin on a white square

This is how easy proof of delivery becomes with Zoopit

Digitalize planning

Step 1. Jobs are planned and sent to drivers

Orders and service jobs are planned in Zoopit and sent to the driver application with all relevant details.

Step 2. Work is completed at the location

When the driver reaches the destination and completes the delivery or service, they open the job in the application.

Step 3. Proof of delivery is captured

The driver collects the required information, such as signature, photos and comments. Zoopit stores this together with time and location.

Step 4. Information is synced to the back office

Proof of delivery data is sent to the central system in real time, so planners and support teams can see it immediately.

Step 5. Teams and customers use the record

Support teams use proof of delivery to answer questions and customers can receive confirmation that the job is complete, with all relevant details.

Some of the Most Asked Questions

It is the digital record that confirms a delivery or service job has been completed. It can include signatures, photos, notes and the exact completion time.

 

No,it is designed to be quick and simple. Drivers capture signatures and photos with a few taps, and the process becomes a natural part of the job rather than an extra task.

 

Authorised users in your organisation can view proof of delivery in Zoopit, such as planners, customer service and managers. Information can also be shared with customers when needed.

Yes. Proof of delivery data can be included in reports to show completion rates, reasons for failed attempts and common issues, which supports improvement work. Start here!

 
 
 
Nora Rieber-Mohn

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