{"id":3,"date":"2023-12-12T10:24:15","date_gmt":"2023-12-12T10:24:15","guid":{"rendered":"https:\/\/zoopit.no\/?page_id=3"},"modified":"2026-03-19T21:44:36","modified_gmt":"2026-03-19T20:44:36","slug":"privatlivspolitik","status":"publish","type":"page","link":"https:\/\/zoopit.no\/da\/privatlivspolitik\/","title":{"rendered":"Politik for beskyttelse af personlige oplysninger"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-783624f5 e-flex e-con-boxed e-con e-parent\" data-id=\"783624f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6d5274 elementor-widget elementor-widget-text-editor\" data-id=\"f6d5274\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Politik for beskyttelse af personlige oplysninger<\/h1>\n<strong>Last updated: 19th of March 2026<\/strong>\n\nHos Zoopit AS (\u201cZoopit\u201d, \u201cvi\u201d, \u201cvores\u201d eller \u201cos\u201d) er det ekstremt vigtigt at beskytte personoplysninger og bevare vores brugeres tillid. Denne privatlivspolitik forklarer, hvordan vi indsamler, bruger og beskytter personoplysninger, n\u00e5r du bruger:\n<ul>\n \t<li>Zoopits hjemmeside<\/li>\n \t<li>Zoopits produkter og tjenester<\/li>\n \t<li>Zoopit Dashboard og mobile applikationer<\/li>\n \t<li>kommunikationskanaler som support og kontaktformularer<\/li>\n<\/ul>\nZoopit leverer software, der hj\u00e6lper organisationer med at planl\u00e6gge, styre og optimere logistikoperationer.\n<h3>1. Dataansvarlig<\/h3>\nDen dataansvarlige, der er ansvarlig for behandling af personoplysninger i henhold til denne privatlivspolitik, er:\n\n<strong>Zoopit AS<\/strong>\nJohn Strandruds Vei 10, 1366 Lysaker\nNorway\n\nEmail: <a href=\"mailto:hei@zoopit.no\">hei@zoopit.no<\/a>\nTelefon: (+47) 21 08 66 70\n<h3>2. Oplysninger, vi indsamler<\/h3>\nAfh\u00e6ngigt af hvordan du interagerer med Zoopit, kan vi indsamle f\u00f8lgende typer oplysninger.\n\n<strong>Oplysninger, du giver direkte<\/strong>\n\nDette omfatter oplysninger, der gives, n\u00e5r du:\n<ul>\n \t<li>Kontakt Zoopit<\/li>\n \t<li>Anmod om en demo<\/li>\n \t<li>kommunikere med support<\/li>\n \t<li>Tilmeld dig Zoopits tjenester<\/li>\n<\/ul>\nEksemplerne omfatter:\n<ul>\n \t<li>Navn<\/li>\n \t<li>e-mail-adresse<\/li>\n \t<li>Telefonnummer<\/li>\n \t<li>Oplysninger om virksomheden<\/li>\n \t<li>supportmeddelelser<\/li>\n<\/ul>\n<strong>Oplysninger om konto og service<\/strong>\n\nN\u00e5r du bruger Zoopit-produkter som Dashboard eller driverapplikationer, kan vi behandle:\n<ul>\n \t<li>Oplysninger om brugerkonto<\/li>\n \t<li>oplysninger om autentificering<\/li>\n \t<li>indstillinger for roller og tilladelser<\/li>\n \t<li>aktivitetslogs<\/li>\n<\/ul>\n<strong>Operationelle logistikdata<\/strong>\n\nZoopits platform behandler operationelle logistikoplysninger for at muligg\u00f8re ruteplanl\u00e6gning og leveringsstyring, herunder:\n<ul>\n \t<li>K\u00f8ret\u00f8jsidentifikatorer<\/li>\n \t<li>chauff\u00f8ridentifikatorer<\/li>\n \t<li>information om leveringsopgaver<\/li>\n \t<li>ruteplanl\u00e6gning og sporingsdata<\/li>\n \t<li>oplysninger om leveringsbekr\u00e6ftelse<\/li>\n<\/ul>\nI nogle tilf\u00e6lde kan dette omfatte:\n<ul>\n \t<li>Leveringsmodtagerens navn<\/li>\n \t<li>underskrifter<\/li>\n \t<li>f\u00f8lgesedler eller fotos<\/li>\n<\/ul>\nDisse data behandles p\u00e5 vegne af Zoopits kunder, der fungerer som den dataansvarlige.\n\n<strong>Automatisk indsamlede oplysninger<\/strong>\n\nN\u00e5r du bes\u00f8ger vores hjemmeside eller bruger vores applikationer, kan vi indsamle tekniske oplysninger som f.eks:\n<ul>\n \t<li>IP-adresse<\/li>\n \t<li>Browsertype<\/li>\n \t<li>Enhedstype<\/li>\n \t<li>Brugsstatistik<\/li>\n \t<li>Systemlogfiler<\/li>\n<\/ul>\nDisse oplysninger hj\u00e6lper os med at opretholde p\u00e5lideligheden og sikkerheden af vores tjenester.\n<h3>3. Location Data<\/h3>\n<p>Zoopit Go collects and processes location data to provide our core delivery services. This section explains what location data we collect, how we use it, and your choices regarding this data.<\/p>\n\n<p><strong>What We Collect<\/strong><\/p>\n<p>When you use Zoopit Go, we collect precise location data (GPS coordinates) from your mobile device. This includes real-time location data collected while the app is in use during active deliveries. Location data may also be collected in the background when you have an active delivery task and the app is running in the background, in order to provide continuous tracking and accurate estimated arrival times.<\/p>\n\n<p><strong>How We Use Location Data<\/strong><\/p>\n<p>We use your location data for the following purposes:<\/p>\n<ul>\n \t<li>To enable real-time tracking of deliveries so that customers and dispatchers can monitor delivery progress<\/li>\n \t<li>To calculate and display estimated arrival times for deliveries<\/li>\n \t<li>To optimize delivery routes and improve service efficiency<\/li>\n \t<li>To verify delivery completion and maintain delivery records<\/li>\n \t<li>To provide location-based features and improve the overall delivery experience<\/li>\n<\/ul>\n\n<p><strong>Data Sharing<\/strong><\/p>\n<p>Your location data may be shared with customers awaiting deliveries (in the form of delivery tracking and estimated arrival times), dispatchers coordinating deliveries, and service providers who assist in operating our platform. We do not sell your location data to third parties.<\/p>\n\n<p><strong>Data Retention<\/strong><\/p>\n<p>Location data associated with completed deliveries is retained for as long as necessary to fulfil the purposes described above, including for record-keeping and service improvement. Real-time location data is not stored beyond what is necessary for active delivery tracking.<\/p>\n\n<p><strong>Your Choices<\/strong><\/p>\n<p>You can control location access through your device settings. Please note that disabling location services will prevent the app from functioning properly during active deliveries, as real-time tracking is a core feature of the Zoopit Go service. You may revoke location permissions at any time when you are not performing deliveries.<\/p>\n<h3>4. How We Use Personal Data<\/h3>\nZoopit behandler personoplysninger til f\u00f8lgende form\u00e5l:\n<ul>\n \t<li>levering og drift af Zoopit-tjenester<\/li>\n \t<li>muligg\u00f8r ruteplanl\u00e6gning og logistikstyring<\/li>\n \t<li>vedligeholdelse af brugerkonti<\/li>\n \t<li>yde kundesupport<\/li>\n \t<li>forbedre vores tjenester og brugeroplevelse<\/li>\n \t<li>sikre systemsikkerhed og forhindre svindel<\/li>\n \t<li>Overholdelse af juridiske forpligtelser<\/li>\n<\/ul>\n<h3>5. Legal Basis for Processing<\/h3>\nI henhold til EU's generelle databeskyttelsesforordning (GDPR) behandler Zoopit personoplysninger baseret p\u00e5 f\u00f8lgende retsgrundlag:\n\n<strong>Kontraktlig n\u00f8dvendighed<\/strong>\n\nBehandling, der er n\u00f8dvendig for at levere Zoopit-tjenester. Eksempler p\u00e5 dette:\n<ul>\n \t<li>brugerkonti<\/li>\n \t<li>operationelle logistikdata<\/li>\n \t<li>Supporttjenester<\/li>\n<\/ul>\n<strong>Legitime interesser<\/strong>\n\nBehandling, der er n\u00f8dvendig for at drive og forbedre vores tjenester, herunder:\n<ul>\n \t<li>Systemoverv\u00e5gning<\/li>\n \t<li>produktanalyse<\/li>\n \t<li>Serviceforbedringer<\/li>\n<\/ul>\n<strong>Samtykke<\/strong>\n\nHvor det er n\u00f8dvendigt, som f.eks:\n<ul>\n \t<li>Sm\u00e5kager<\/li>\n \t<li>valgfri markedskommunikation<\/li>\n<\/ul>\nSamtykke kan til enhver tid tr\u00e6kkes tilbage.\n\n<strong>Juridiske forpligtelser<\/strong>\n\nHvor behandling er p\u00e5kr\u00e6vet i henhold til g\u00e6ldende love eller bestemmelser.\n<h3>6. Cookies<\/h3>\nZoopit uses cookies and similar technologies to ensure the functionality of our website and applications.\n\nCookies may store information such as:\n<ul>\n \t<li>om du har accepteret cookies<\/li>\n \t<li>sk\u00e6rmindstillinger som tema, skriftst\u00f8rrelse og kortindstillinger<\/li>\n \t<li>Indstillinger for konfiguration af dashboard<\/li>\n \t<li>indstillinger for notifikationer<\/li>\n \t<li>overv\u00e5gningslister eller brugerpr\u00e6ferencer<\/li>\n \t<li>oplysninger om autentificering<\/li>\n<\/ul>\nSome cookies are strictly necessary for the Zoopit Dashboard and related services to function properly.\n\nOther cookies improve user experience by remembering preferences.\n<h3>7. Third-Party Cookies<\/h3>\nIn addition to our own cookies, Zoopit may use third-party services to improve functionality and analyze product usage.\n\nThese services may include:\n\n<strong>Google Analytics<\/strong>\n\nBruges til at m\u00e5le og forst\u00e5, hvordan brugerne interagerer med Zoopits produkter og websitetjenester.\n\n<strong>Intercom<\/strong>\n\nUsed to provide customer support and communication tools.\n\nThese providers process data in accordance with their own privacy policies.\n<h3>8. Managing Cookies<\/h3>\nUsers can control or delete cookies through their browser settings.\n\nYou may:\n<ul>\n \t<li>slette cookies, der allerede er gemt p\u00e5 din enhed<\/li>\n \t<li>forhindrer nye cookies i at blive sat<\/li>\n \t<li>konfigurere din browser til at give dig besked, f\u00f8r der placeres cookies<\/li>\n<\/ul>\nPlease note that disabling cookies may affect certain features of Zoopit services.\n\nUsers may also manage cookie preferences directly in the Zoopit Dashboard.\n<h3>9. Data Sharing<\/h3>\nZoopit does not sell personal data.\n\nWe may share data with trusted service providers that help us operate our services, including:\n<ul>\n \t<li>udbydere af cloud-infrastruktur<\/li>\n \t<li>udbydere af analyser<\/li>\n \t<li>st\u00f8ttev\u00e6rkt\u00f8jer<\/li>\n<\/ul>\nDisse udbydere er bundet af kontraktlige aftaler og er forpligtet til at behandle data i overensstemmelse med g\u00e6ldende databeskyttelseslove.\n<h3>10. Data Retention<\/h3>\nZoopit retains personal data only as long as necessary to fulfill the purposes described in this policy.\n\nRetention periods depend on the type of data and contractual obligations.\n\nWhen data is no longer required, it will be securely deleted or anonymized.\n<h3>11. Your Rights<\/h3>\nI henhold til GDPR har enkeltpersoner f\u00f8lgende rettigheder:\n<ul>\n \t<li>ret til adgang<\/li>\n \t<li>ret til berigtigelse<\/li>\n \t<li>ret til sletning<\/li>\n \t<li>ret til at begr\u00e6nse behandling<\/li>\n \t<li>ret til dataportabilitet<\/li>\n \t<li>ret til at g\u00f8re indsigelse mod behandling<\/li>\n \t<li>ret til at tr\u00e6kke samtykke tilbage<\/li>\n<\/ul>\nHvis du \u00f8nsker at g\u00f8re brug af disse rettigheder, bedes du kontakte os.\n<h3>12. Removing Your Data<\/h3>\nHvis du \u00f8nsker at anmode om sletning af personoplysninger, der behandles af Zoopit, kan du kontakte os p\u00e5:\n\n<a href=\"mailto:hei@zoopit.no\">hei@zoopit.no<\/a>\n\nVi besvarer anmodninger i overensstemmelse med g\u00e6ldende databeskyttelseslove.\n<h3>13. Changes to This Privacy Policy<\/h3>\nZoopit may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements.\n\nUpdated versions will be published on this page.\n<h3>14. Contact<\/h3>\nIf you have any questions about how Zoopit processes personal data, please contact us:\n\nEmail: <a href=\"mailto:hei@zoopit.no\">hei@zoopit.no<\/a>\nPhone: +47 21 08 66 70\n\nZoopit is committed to safeguarding user privacy and maintaining the trust of our customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 19th of March 2026 At Zoopit AS (\u201cZoopit\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d), protecting personal data and maintaining the trust of our users is extremely important. This Privacy Policy explains how we collect, use, and safeguard personal data when you use: the Zoopit website Zoopit products and services the Zoopit Dashboard and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":24,"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4150,"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/pages\/3\/revisions\/4150"}],"wp:attachment":[{"href":"https:\/\/zoopit.no\/da\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}